Building the
Hispanic Portfolio
By Michael L. Barrera, USHCC President
& CEO
Corporate America and Hispanic
Business Could
Each Represent Sure Return
Today,
there are approximately 2 million Hispanic-owned businesses
in the country, generating close to $350 billion in annual
gross receipts. By 2010, those numbers are expected to swell
to 3.2 million Hispanic-owned firms, generating close to
$465 billion. Despite this tremendous projected growth and
the fact that Hispanics are the largest minority in the
U.S., a recent informal survey of local Hispanic Chamber
of Commerce leaders reports Corporate America may overestimate
how attuned it is with the Hispanic market.
Where does the disconnect lie? Hispanic chamber leaders
identified several areas where Corporate America may need
assistance. As the largest and most influential advocate
for this growing market, the USHCC offers a road map for
Corporate America. I call it the “Hispanic Portfolio.”
The “Hispanic Portfolio”
This diversified Hispanic Portfolio must include three critical
components: procurement opportunities for Hispanic businesses
to help these organizations grow; an inclusive corporate
governance structure in which Hispanics are part of the
decision-making process; and strong philanthropic support
of the Hispanic community. These will result in tremendous
dividends over time.
Hispanic businesses are not looking for a handout or a hand-up.
They are looking for a handshake, as business partners.
Hispanic businesses—like all other companies—want
more business. If Corporate America provides meaningful
procurement opportunities and assists in getting businesses
“procurement-ready,” they get a two-for-one—they
receive a business partner, as well as valuable insight
into the Hispanic market. The Hispanic entrepreneur is also
a Hispanic consumer with a family made up of Hispanic consumers.
More than likely, the Hispanic entrepreneur also has Hispanic
employees who are also consumers. In sum, if Corporate America
wants to do business within the Hispanic market, it needs
to do business with Hispanics.
The second component of the Hispanic Portfolio is corporate
governance. In order to build a relationship, you need to
know your partner. If you want to be part of “our
family,” Hispanics need to be part of the “corporate
family.” There are approximately 11,000 board seats
in the Fortune 1000, yet 187 Hispanics hold only 221 seats.
This is only one example of the lack of Hispanics in decision-making
positions in Corporate America. The best and quickest way
to know about the Hispanic market is to place people fluent
in Hispanic “cultural intelligence” in key,
influential positions. It goes without saying that those
selected must be qualified and ready for their responsibilities.
However, Corporate America has to be willing and committed
to identify this talent.
The third component is philanthropy. This is critical in
relationship-building. It is also imperative Corporate America
know the difference between the various Hispanic nonprofit
organizations, both locally and nationally. Corporate America
must continue to support organizations that educate, empower,
inform and strengthen the Hispanic community, including
the Hispanic business community. If Corporate America wants
the Hispanic market to know about their products, they need
to learn about the community, and philanthropy helps Corporate
America in that learning process.
A critical
investment
A strong relationship between Corporate America and the
Hispanic market must be developed and nurtured over time,
but Corporate America cannot “take its time”
in developing these relationships. Corporate America needs
to look past the next quarter and focus on the next quarter
century. One out of every eight people in the U.S. is Hispanic,
and by 2050 the number will reach 25 percent. This growing
segment of the U.S. economy likes to see success stories
within their community. The Hispanic market has strong loyalties
and a long memory.
The measures suggested in the “Hispanic Portfolio”
require commitment from the top leadership of a company
or corporation. Further, like most great investments, early
withdrawal comes with many penalties, in this case Hispanic
purchasing power and long term loyalty and partnership.
The key is commitment and a long-term strategic approach.